Paychex Wins Stevie® Award for Customer Service

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American Business Awards Recognize Paychex Service for Second-Straight Year

For the second consecutive year, the American Business AwardsSM (ABA) has honored Paychex, Inc., a leading provider of integrated human capital management solutions for payroll, human resources, retirement, and insurance services, with a bronze medal for Customer Service Department of the Year as a part of its Stevie® Awards program.

Presented annually by the ABA, the Stevie Awards are widely considered among the nation’s top honors for sales and customer service. All organizations operating in the U.S. are eligible to submit nominations – public and private, for-profit and non-profit, large and small. Paychex’s bronze medal came in the financial services category among those businesses with 100 or more employees.

“While bringing simple, powerful, and easy-to-use payroll and HR technology solutions to our more than 600,000 clients remains a top priority for Paychex, our commitment to backing those products up with world-class service remains steadfast,” said John Gibson, Paychex senior vice president of service. “This Stevie® Award is a testament to the thousands of Paychex service givers who remain dedicated to earning our clients’ business for life. Their responsiveness, reliability, and knowledge are the reasons we are able to keep that service promise each and every day.”

Paychex clients are empowered to choose the way in which they would like to be serviced. That relationship can range from a dedicated relationship manager to a dedicated specialist to calling into a 24/7/365 U.S.-based call center to reaching out via social media (@PaychexService) to opting for a completely hands-off, self-service approach. Paychex has tailored its service model to meet the needs of a wide variety of businesses.

“The flexible services provided by Paychex are valuable for customers and deserving of a win in this category,” noted this year’s judges.

“All of our Stevie Award winners should be proud of their achievements,” said Stevie Awards president Michael Gallagher. “Independent professionals around the world have agreed that their accomplishments are worthy of our public recognition.”

Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at www.StevieAwards.com/sales.

About Paychex

Paychex, Inc. (NASDAQ: PAYX) is a leading provider of integrated human capital management solutions for payroll, HR, retirement, and insurance services. By combining its innovative software-as-a-service technology and mobility platform with dedicated, personal service, Paychex empowers small- and medium-sized business owners to focus on the growth and management of their business. Backed by 45 years of industry expertise, Paychex serves approximately 605,000 payroll clients as of May 31, 2017, across more than 100 locations and pays one out of every 12 American private sector employees. Learn more about Paychex by visiting www.paychex.com, and stay connected on Twitter and LinkedIn.

About the Stevie Awards

Stevie Awards are conferred in seven programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, The American Business Awards, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 10,000 entries each year from organizations in more than 60 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at www.StevieAwards.com.

By | 2018-03-19T10:53:15+00:00 March 20th, 2018|Awards & Recognition, News Releases|

About the Author:

Tracy Volkmann
Tracy Volkmann began working at Paychex in July 2014 and currently serves as the public relations program manager. In this role, she is responsible for research PR efforts, as well as all publicity for the company's technology solution, Paychex Flex, and supporting overall goals of the public relations department. Tracy is a graduate of St. Bonaventure University and has a background in collegiate athletic communications, having spent seven years at West Point.